Warranty Information

Our Warranty Promise

At Pearl Home Furniture, we stand behind the quality of our craftsmanship. All of our furniture comes with a comprehensive warranty against manufacturing defects.

Warranty Coverage

Solid Wood & Frame: 5-year warranty against structural defects.
Upholstery & Fabric: 2-year warranty against stitching failures and fabric defects.
Hardware & Mechanisms: 2-year warranty against mechanical failures under normal use.

What is Not Covered

The warranty does not cover damage caused by misuse, accidents, normal wear and tear, exposure to extreme temperatures or humidity, or unauthorized modifications.

How to Make a Warranty Claim

To make a claim, please contact us at hello@nordicwood.com with your order number, a description of the defect, and clear photographs. Our team will review your claim within 3–5 business days.

Remedy

Upon approval of a warranty claim, we will, at our discretion, repair, replace, or provide a store credit for the defective item.